Payment Policy
At Vascal, we place the highest value on your transactional protection and checkout ease. Through our integration with Shopify Payments, we offer a fully protected, encrypted, and fluid transaction process for our entire consumer base across the United States.
1. Approved Checkout Options
We support the following verified payment configurations during checkout:
- Credit & Debit Networks: Visa, Mastercard, American Express, Discover, Diners Club, JCB
- Mobile Wallets: Apple Pay, Google Pay, Shop Pay
2. Surcharge & Payment Exclusions
To guarantee an efficient and highly secure administrative flow, we are unable to accept:
- Cash on Delivery (COD)
- Paper / Personal Checks
- Direct Wire or Bank Transfers
- Postal Money Orders
- Third-Party Platforms (such as PayPal or Venmo)
3. Processing Currency
All inventory values displayed across our platform, alongside the ultimate totals processed at checkout, are evaluated and charged exclusively in US Dollars (USD $).
4. Settlement Timelines
- Funds Capture: Your chosen payment account is charged immediately upon the final submission of your order.
- Order Notification: Following a successful balance deduction, the checkout process concludes, and a comprehensive purchase invoice is instantaneously emailed to your address.
- Fulfillment Initiation: Package preparation and handling stages commence strictly after a successful payment authorization is received.
5. Advanced Transaction Safeguards & Compliance
- Protecting your digital footprint is our foundational commitment. Vascal utilizes the Shopify infrastructure, which operates under full Level 1 PCI DSS certification.
- Every piece of financial data and identity information travels across an advanced, secure SSL (Secure Socket Layer) data pathway.
- Our staff never saves, monitors, or acquires visibility into your full account numbers, secure CVV tokens, or private banking logs.
- Checkout settlements are handled autonomously via the industry-grade, tamper-proof machinery of Shopify Payments.
6. Security & Fraud Audits
To counteract unauthorized card usage, please verify that your specified billing details exactly correspond with the records maintained by your financial firm. Orders that trigger our automated security screening parameters may experience fulfillment pauses or administrative cancellations to isolate potential identity risks.
7. Reimbursements
All returned balances are issued in complete compliance with our verified Refund & Return Policy. Following the formal confirmation of an approved refund claim, funds are dispatched within 7 business days, routed exclusively to the initial payment asset utilized during the original purchase transaction.
Need Help?
If you have any questions or experience any difficulties while completing your payment, please reach out to our office:
- Business Name: Vascal
- Business Days: Monday To Friday (9:00 AM to 5:00 PM CST)
- Email Support: 24/7
- Business Phone: +1 (817) 439-8704
- Business Email: support@vascal.shop
- Business Address: 2009 Dione Pl, Haslet, TX 76052, USA