Shipping policy

At Vascal, we are committed to providing a clear, reliable, and transparent shipping experience for our customers in the United States. We strive to ensure that your order reaches you safely and on time.

Shipping Destination
We currently ship exclusively to addresses within the United States (US). Orders placed for delivery outside the US will not be processed.

Shipping Costs
We offer Free Shipping on all orders within the United States. There are no hidden fees or minimum order requirements.

Delivery Timelines
We work hard to process your order as quickly as possible. Our delivery timeline is divided into two stages:

  1. Order Processing Time (Handling)
  • Time: 1–2 Business Days (Monday to Friday)
  • Order Cutoff Time: 5:00 PM (CST)
    Note: Orders placed after 5:00 PM CST or on weekends/public holidays will be processed on the next business day.

2. Shipping Time (Transit)

  • Time: 4–6 Business Days (Monday to Friday)
  • Carriers: We ship using reliable carriers (such as USPS, FedEx, or UPS) to ensure safe and fast delivery.
  • Total Estimated Delivery Time: 5–8 Business Days

Order Tracking
Yes, we provide tracking for every order. Once your order has been dispatched (typically within 1–2 business days), you will receive an email confirmation containing your tracking number and a link to monitor your shipment from dispatch to final delivery.

Duties and Taxes
For customers in the United States, there are no unexpected duties or hidden charges upon delivery. All prices displayed at checkout are final.

Lost or Delayed Packages
In the rare event that your package is delayed significantly beyond our estimated delivery time, please contact our support team. We will work directly with the carrier to track down your package and resolve the issue as quickly as possible.

Business Information