Terms of service
OVERVIEW
Welcome to Vascal! The terms “we”, “us” and “our” refer to Vascal. Vascal operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Vascal is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use our Services. Please read these Terms of Service carefully. By visiting, interacting with, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not access or use our website or services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
To use our Services, including browsing our store or purchasing products, you may be required to provide accurate, current, and complete contact, payment, and shipping information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
SECTION 2 - PRODUCTS & ACCURACY
We make every effort to display the colors, features, and details of our products (including handbags and accessories crafted from high-quality PU leather) as accurately as possible. However, the actual colors you see will depend on your screen settings and device display.
We do not warrant that product descriptions, pricing, or other content on the site is entirely error-free. All product descriptions, pricing, and availability are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.
SECTION 3 - ORDERS AND ACCEPTANCE
Placing an order on our website constitutes an offer to purchase. Vascal reserves the right to accept, decline, or limit any order for any reason at its sole discretion.
Your order is confirmed only after payment has been successfully authorized and verified. You represent and warrant that all purchases are for your own personal or household use and not for unauthorized commercial resale or export.
SECTION 4 - PRICES & PAYMENT METHODS
All prices on our website are listed and processed in United States Dollars (USD $). Prices, discounts, and promotions are subject to change without prior notice. Posted prices do not include shipping fees, taxes, or duties unless explicitly stated.
We exclusively accept secure online payments through:
- PayPal
- Venmo
Payment must be successfully completed and verified before any order is processed and dispatched.
SECTION 5 - SHIPPING & DELIVERY
Shipping dates and delivery estimates displayed on our website are estimates only and are not guaranteed.
-
Handling & Processing: Orders are typically processed within 1–2 business days (Monday–Friday).
-
Transit Time: Standard delivery typically takes 4–6 business days (Monday–Friday).
-
Cut-off Time: 5:00 PM (CST).
-
Delays: We are not responsible for delivery delays caused by shipping carriers, weather conditions, holidays, customs processing, or other unforeseen circumstances beyond our control.
- Risk of Loss: Title and risk of loss pass to you once the package is handed over to the shipping carrier. Please refer to our Shipping Policy for complete details.
SECTION 6 - RETURNS & REFUNDS
Your satisfaction is important to us. All returns, exchanges, and refund requests are strictly governed by our Return & Refund Policy.
Items must be returned in their original, unused condition within our 30-day specified return window.
Customers are encouraged to review our full Refund Policy page on the website for detailed step-by-step instructions on returning an item.
SECTION 7 - INTELLECTUAL PROPERTY
All content on this website including text, graphics, logos, images, product photography, video clips, and software is the property of Vascal or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws.
No content from this site may be copied, reproduced, modified, republished, or distributed without prior written consent from Vascal.
SECTION 8 - THIRD-PARTY LINKS & TOOLS
Our website may contain links to third-party websites or services that are not owned or controlled by Vascal. We are not responsible for examining or evaluating third-party content, privacy policies, or practices. We shall not be liable for any damages or harm arising from your use of third-party websites or tools.
SECTION 9 - PRIVACY POLICY
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.
SECTION 10 - FEEDBACK & REVIEWS
If you submit product reviews, suggestions, comments, or other feedback, you grant Vascal a non-exclusive, perpetual, royalty-free license to use, reproduce, publish, and distribute that feedback for marketing and business purposes without obligation or compensation to you.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our site may contain typographical errors, pricing inaccuracies, or product description oversights. Vascal reserves the right to correct any errors, update information, or cancel orders if any information is inaccurate at any time without prior notice (including after an order has been submitted).
SECTION 12 - PROHIBITED USES
You agree not to use our website or services:
- For any unlawful purpose or to solicit others to perform unlawful acts.
- To violate any international, federal, or state regulations, rules, or laws.
- To infringe upon or violate our intellectual property rights or the rights of others.
- To submit false or misleading information.
- To upload or transmit viruses or any malicious code.
We reserve the right to terminate your account or access to the Services for violating any prohibited uses.
SECTION 13 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Vascal, its owners, directors, employees, and suppliers shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our website, products, or services.
SECTION 14 - GOVERNING LAW
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the State of Texas and the federal laws of the United States, without regard to conflict of law principles.
SECTION 15 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.
SECTION 16 - CONTACT INFORMATION
If you have any questions or inquiries regarding these Terms of Service, please contact us:
Business Information
-
Business Name: Vascal
-
Business Phone: +1 (817) 439-8704
-
Business Email: support@vascal.shop
-
Business Address: 2009 Dione Pl, Haslet, TX 76052, USA
-
Business Days: Monday To Friday (9:00 AM to 5:00 PM CST)
- Email Support: Response within 24 business hours